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Job Description:

Project Management Coordinator | $70 - $75 w2 | contract

Location: Chicago, IL (hybrid)
Compensation: $70 - $75 w2 | contract

PURPOSE:

We are seeking an enthusiastic Commercial Services L&D Content Designer to evolve training content for General Managers and Above-Property Leaders. In this role, you will be collaborating closely with the broader Franchise and Owner Relations Group (FORG) team and the Commercial Services organization, where you’ll be instrumental in continuing to make client a leading hospitality company. You’ll join a team that is passionate about diversity, equity, and inclusion and is committed to nurturing curiosity, building new skills, and fostering connections across the organization.

Your responsibilities will include:

Training Strategy & Content

• Own the role/responsibility for training needs across Commercial functions at a General Manager and Owner/Operator level

• Lead the strategy and skills trainings developing a comprehensive training path for virtual and in-person training.

• Understand and utilize the commercial systems to create and deliver training across multiple systems.

• Develop and deliver content across commercial services functions for above property leaders - aligning with nuances of Full-services and Select as well as franchised and managed components.

• Assist in the roll out of key commercial services training initiatives

• Measure behavior and drive adaption of tools post training

• Develop certification program for Commercial Services for General Managers and above-property leaders

• Collaborate with other regions to support scaling programming for General Managers and above-property leaders

Learning & Development Administration

#PCIT #LI-ONSITE

RMS Learning Facilitator

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RMS Learning Facilitator

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