PeopleCaddie: Job Apply

OneAutomation SME

Duration: 6 months contract to hire

Rate: $55 - $65 w2 hourly

Location: remote

RESPONSIBILITIES:

Define system administration requirements and policies.
Develop and document in the standards and procedures manual procedures for performing system administration that meet requirements and adhere to defined policies.
Review and approve systems administration procedures.
Set up and manage end user and administrative accounts and perform access control to batch environment.
Perform system or component configuration changes necessary to batch tools in conformance with
Change Management requirements.
Provide agent monitoring and troubleshooting.
Manage patching and upgrade for agent and server as per the latest release.
Provide vendor management for batch tool.
Perform internal and external quarterly audit.
Participate in Root Cause Analysis RCA.
Participate in Disaster recovery process.
Team management and Customer facing.

SKILLS:

Must have 6-10 years of OneAutomation Operations/Administrator experience.
Provide L3 support for OneAutomation Operations and Batch Scheduling.
Should be able to schedule jobs.
Define priorities of jobs and dependences of jobs in complex environments.
Design application via OneAutomation.
Fix of any job failure, real time batch control.
Coordinate with application team to fix the batch issues.
Coordinate with vendor to fix any issues with tool.
Handle escalations and provide recommendations/updates as needed.
Well versed with incident lifecycle management.
Experience to perform people management tasks - track performance and behavior.
Knowledge on different monitoring tools.
Service Delivery and Support, Compliance Management, Project Management, Technology Transition, Process Optimization
Knowledge on Service Management (INC/SR/CHG/PRB).
Certification (ITIL4, PMP, cloud).

#LI-REMOTE #PCIT

OneAutomation SME